The first draft of the design wasn't quite what we wanted, and so we gave them specific recommendations for things that we'd like to see changed, and they did an amazing job of incorporating our feedback into the next design, which was the design that ultimately was used to create the rings.We did experience a bit of confusion at the end of the process, when the rings were shipped prematurely to an old address of ours before we could correct the issue (note to potential customers-- make sure that your current shipping address in paypal is the one that is set to "primary", because their automated system can only send to the primary address associated with your account).However, we ultimately were able to get the rings and everything worked out in the end.Overall, very satisfied with the product, would consider ordering from them again.I contacted Vidar Jewelry after I found the perfect wedding band for my fiance on their website.I asked for the center stone to be changed from a diamond to a sapphire.
During the process, he sent me several more computer generated renderings ensuring that it looked like what I expected.
I received the ring exactly one week later from the date it was shipped.
Roi is also great at getting back to me and usually has a reply within a few hours. Love my new Ring, It came in a beautiful led light red box quickly as promised, The team of Vidar jewelry was very helpful, I especially want to say thanks to Rob who help me through the whole process made this experience very clear to understand.
He is very flexible especially when I found out that my original budget has changed and I couldn't afford the price we had agreed upon.
The payment plan is also very helpful and takes a lot of stress of off my fiancé and I.